Différences

Ci-dessous, les différences entre deux révisions de la page.

Lien vers cette vue comparative

Les deux révisions précédentes Révision précédente
Prochaine révision
Révision précédente
federation:en:outils:comptes-cru:faq [2019/07/11 12:27]
ludovic.auxepaules@renater.fr [Why do I need a CRU account?] suppression de CORI dans la liste
federation:en:outils:comptes-cru:faq [2019/08/30 10:28] (Version actuelle)
ludovic.auxepaules@renater.fr
Ligne 33: Ligne 33:
  
   - Fill in [[https://​cru.renater.fr/​sac/​faces/​pages/​profile.jsp|the account creation form]];   - Fill in [[https://​cru.renater.fr/​sac/​faces/​pages/​profile.jsp|the account creation form]];
-  - Then you will receive an email;+  - Then you will receive an email to activate your account ; If you don't receive this email, you renew the activation process by clicking on [[https://​cru.renater.fr/​sac/​faces/​pages/​activateAccount.jsp|Inactive account ?]];
   - Click on the link mentioned in this email to confirm the creation of your account;   - Click on the link mentioned in this email to confirm the creation of your account;
   - Your account is activated and usable. You will receive another email to confirm this.   - Your account is activated and usable. You will receive another email to confirm this.
 +  - Before your first login, you must initialize your password by clicking [[https://​cru.renater.fr/​cas/​login?​locale=en&​resetPassword|Lost Password ?]].
  
-There is no prerequisites to get a CRU account. It is available for everyone.+<note important>​ 
 +Disposable or temporary email addresses are forbidden.\\ 
 +CRU account is only usable by a person (no bots). 
 +</​note>​
  
-===== I have lost my password, what can I do? =====+===== I haven'​t initialize my password or I have lost my password, what can I do? =====
  
-Go to [[https://​cru.renater.fr/​sac/​faces/​pages/​lostPassword.jsp|this page]] fill in your email address. You will receive an email and you will be able to define a new password.+Go to [[https://​cru.renater.fr/​cas?​locale=en&​resetPassword|this page]] fill in your email address. You will receive an email and you will be able to define a new password.
  
  
 ===== How can I change my password ? ===== ===== How can I change my password ? =====
  
-  - Go to [[https://​cru.renater.fr/​sac|CRU account management website]]+Go to [[https://​cru.renater.fr/​cas?​locale=en&​resetPassword|this page]] fill in your email address. You will receive an email and you will be able to define a new password.
-  - log in+
-  - Click on 'My account',​ change ​your password ​and validate. +
  
 ===== How can I change my account'​s email address ? ===== ===== How can I change my account'​s email address ? =====
Ligne 108: Ligne 109:
  
 If you have any issue with your CRU account, please use the [[https://​assistance.renater.fr/?​lang=en|RENATER Support Portal]]. If you have any issue with your CRU account, please use the [[https://​assistance.renater.fr/?​lang=en|RENATER Support Portal]].
-